Sure Step Methodology


Microsoft Dynamics Sure Step is a full lifecycle methodology encompassing all phases of an ERP system implementation – requirements analysis and solution definition through implementation guidance, project management discipline alignment and field-driven best practices.  Sure Step is designed to enable the Microsoft Partners such as Vivid Dynamics to better serve their customers by reducing the total cost of ownership of Microsoft Dynamics ERP/CRM systems.
Sure Step Methodology provides us the guidance, tools, templates and best practices to help increase the consistency, timeframes, quality and success of our Microsoft Dynamics implementations. Sure Step begins with a Solution Envisioning phase to help customers determine the right solution to meet their needs, followed by Solution Delivery phases to implement their solution, and also includes guidance for the operation and maintenance of the solution in production.
Sure Step has six phases: Diagnostic, Analysis, Design, Development, Deployment and Operation. The Diagnostic phase encompasses Solution Envisioning, and provides guidance on product capabilities, including content on focus industries for a corresponding product.  The Decision Accelerator Offering is an important part of the Diagnostic phase, designed to reduce the risks and concerns for the customers in their decision making process for new/upgrade ERP/CRM solutions.  The Analysis, Design, Development, Deployment and Operation phases represent the five phases of solution delivery, with the Operation phase also encompassing post-delivery activities, covering the transition of the production solution to support.
Sure Step Methodology has been developed through Microsoft Dynamics Partners’ extensive project work, and is predicated on years of industry experience. This 6-phased ERP & CRM implementation methodology ensures effective software selection, effective interface design, and seamless solution building and deployment. It is the foundation on which we build every successful project.
At Vivid Dynamics, our application of Sure Step Implementation Methodology starts at the beginning, not the middle; it just makes good business sense.  Every project starts with an upfront diagnosis, because the only way to effectively decide which approach to use, is to understand what we’re dealing with from the start. With a clear picture of your current state and goals, we’re able to move into the next phase and make recommendations based on facts, offering fit-for-purpose, Microsoft Dynamics ERP/CRM software solutions and business consulting for real world results.
Within our Sure Step Methodology, we support all your Microsoft Dynamics ERP/CRM Implementation and IT Infrastructure related needs. Our portfolio of implementation services includes:

  • Solution Planning
  • Process & Requirements Review
  • Business Process Mapping and Optimization
  • Financial Management Policy and Procedure Definition
  • Software Configuration
  • Data Migration
  • User Training
  • System Integration
  • Software Customization
  • New Application Development
  • Application Outsourcing
  • IT Security/Controls
  • Business Continuity/Disaster Recovery Plans

Whether your Dynamics implementation is simple or complex, for a single business entity or multiple, will operate in Australia only or is multi-national, we have the expertise to make you succeed.